These terms outline the rules for using the Unlock Your Mind website and matching service. By using the site, you agree to these terms. If you do not agree, please do not use the service.
Unlock Your Mind is a matching service that helps people find a mental health practitioner based on compatibility. We do not provide therapy, crisis support, or clinical advice.
If you are in immediate danger or need urgent help, contact your local emergency services or a crisis line. Unlock Your Mind is not a replacement for professional emergency care.
The client intake form is anonymous and does not ask for your name, email, or phone number. Your responses are used only to generate practitioner matches and are deleted in line with our privacy policy.
Practitioners are responsible for the accuracy of their profile, qualifications, and contact details. Unlock Your Mind does not verify credentials or endorse individual practitioners. Users are encouraged to do their own checks before beginning care.
Practitioner subscriptions are currently in development. Any future payment terms will be shown clearly before purchase.
We may update the site, features, or these terms at any time. Continued use after changes means you accept the updated terms.
For questions about these terms, contact us at admin@unlockyourmind.com.au.